Exchange Policy

ALL SALES FINAL on all PLANT MATERIAL, including original containers.

ANTIQUES, VINTAGE AND CURATED ITEMS: Many of our items are antiques, vintage or are part of a curated collection and may have minor blemishes that add to the look and character of the piece; these items are purchased in AS-IS CONDITION. 

In the event an exchange is necessary please contact the office at An exchange must have pre-authorization from Hortus by Craig Bergmann.  Notification for an exchange must be received within 30 days from date of purchase in same condition as when purchased.