Refund Policy

ALL SALES FINAL on all PLANT MATERIAL, including original containers.

ANTIQUES, VINTAGE AND CURATED ITEMS: Many of our items are antiques, vintage or are part of a curated collection and may have minor blemishes that add to the look and character of the piece; these items are purchased in AS-IS CONDITION. 

In the event a return is necessary please contact the office at Returns must have pre-authorization from Hortus by Craig Bergmann.

Pending the reason for the return, the customer shall be responsible for the return shipping as well as a 15% restocking fee for all returned items.

Items must be returned within 30 days from date of purchase in same condition as when purchased.