Shipping and Delivery Policy

PICK-UP - Items must be picked up within 7 DAYS OF PURCHASE DATE. After 7 days, a daily storage fee of $10 a day will be incurred for up to 14 days, at which point, all items will be returned into inventory and a 15% restocking fee will be charged in addition to storage fees. Any remaining balance owed to customer after restocking fee and storage fee will be issues as a "Store Credit".  Please contact hortus@craigbergmann.com for pick-up instructions. 

DELIVERY: Delivery may be available to certain areas in the Chicagoland area. Please contact hortus@craigbergmann.com for quote on local delivery. Delivery charges are additional and will be invoiced separately. When third party service is used, Purchaser takes ownership of items at point of pick-up. Any damage to item during delivery is the responsibility of purchaser/delivery company.